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The Austrian Quitline

The Austrian quitline launched on World No Tobacco Day 2006 and concentrates on smoking cessation and the support of a smokefree life. It is an initiative of the Social Insurance Agencies, the Federal States and the Department of Health, operated by the Lower Austria Health Insurance (NÖGKK).

Most of the first contacts are reactive, which means that smokers call the number 0800 810 013 by themselves. For smokers who intent to quit or ex-smokers who call to prevent relapse we offer proactive counselling.

To offer health professionals and health care institutions an effective support for their smoking patients, we provide the program Rauchfrei Ticket (fax to quit). With this tool it is possible to refer smoking patients directly to the quitline and patients get proactively called by the counsellors.

Key benefits of the Austrian Quitline

  • Access nationwide (0800 810 013)
  • Immediately available
  • Individual counselling
  • Professional & competent service
  • Flexible: no registration, individual dates
  • Free: no costs for callers


Tel: 0800 810 013
Monday to Friday 10 am to 6 pm
Services: two lines, occupied by psychologists

More information:

The Austrian Quitline – Some slides about the „Rauchfrei Telefon“
European Network for Smoking and Tobacco Prevention
World Health Organization
International Network of Women against Tobacco
Society for research on Nicotine and Tobacco
American Cancer Society
California Smokers Helpline
British Quitline

  • Österreichische Gesundheitskasse
  • Österreichische Sozialversicherung
  • Sozialversicherungsanstalt der gewerblichen Wirtschaft
  • Pensionsversicherungsanstalt
  • Versicherungsanstalt für Eisenbahnen und Bergbau
  • Das Land Niederösterreich
  • Das Land Salzburg
  • Das Land Steiermark
  • Das Land Burgenland
  • Land Tirol
  • Land Vorarlberg
  • Land Kärnten
  • Land Oberösterreich
  • Stadt Wien – Wiener Gesundheitsförderung
  • Stadt Wien – Wiener Gesundheitsförderung